Astrovia / Account Management

Delete your account and data.

Developer: Dijion App: Astrovia Last updated: October 14, 2026

Account deletion is permanent and cannot be undone. Processing starts immediately after two confirmations and re-authentication; no new Astro Assistant content is generated for the deleted account.

Important: cancel your store subscription first

Deleting your Astrovia account or uninstalling the app does not cancel a Google Play or App Store subscription. To stop recurring charges, cancel in your store account before deleting: Google Play > Payments & subscriptions > Subscriptions (on iOS, Settings > Apple ID > Subscriptions). The store manages cancellation and refund terms.

Manage Google Play subscriptions

Delete your account in the app

If you can sign in, the fastest and most secure method is the account-deletion option inside Astrovia.

Open Astrovia
Make sure you are signed in to the account you want to delete.
Go to Settings > My Account
Open Settings from the Profile tab and tap My Account.
Privacy and data > Delete account
Tap “Delete account – Permanently remove all personal data.”
Complete both confirmations
Read the warning and tap “Continue,” then tap “Delete account” in the final confirmation.
Verify it's you
If you signed in with email, enter your current password; if you signed in with Google, choose your Google account again. Deletion starts immediately and you are signed out.

If you cannot access the app or account

Open the contact/support channel on the Dijion Google Play developer page and use the subject “Astrovia account deletion request.” Provide only the email address used for the account. Do not send birth information, a password, or payment-card data.

We may request reasonable verification to protect your account. Once verification is complete, the request is processed within 30 days at the latest.

Account and data types deleted

Deletion covers these active data types managed by Astrovia and linked to your account:

Authentication account, email address, sign-in provider link (Google), and Firebase user identifier.
Birth profile, birth chart, energy scores and history.
Personal readings and generated reports.
Relationship profiles you added, compatibility and synastry results.
Astro Assistant conversations and chat history.
App preferences, privacy choices, notification preferences, and notification device tokens.
Usage allowance and quota records, and rewarded-ad allowances.
Premium entitlement record and account-linked purchase index records.

Once the deletion lock is active, new AI requests for the account stop. Deletion from active systems starts immediately with no additional waiting period; copies in distributed infrastructure and backups expire through normal deletion cycles or are isolated from active access.

Caches and preferences on your device are removed when you uninstall the app.

Limited records that may be retained

Google Play and the App Store keep purchase and payment records under their own legal retention rules.
Dijion may retain the minimum transaction records required for fraud prevention, security, tax, accounting, or legal obligations for the necessary period.
Analytics, crash, and ad-measurement data previously sent with your permission (Google Firebase, Google AdMob, Meta) is subject to the relevant provider's retention period and is not re-linked to your Astrovia account.

Such records are not used for product personalization or new reading generation.

Removing some data without deleting your account

If you want to keep your account, you can also do the following in the app:

Delete chat history: Settings > My Account > Privacy and data > Delete chat history. Assistant conversations are kept for at most 90 days anyway.
Delete relationship profiles: you can delete saved relationship profiles one by one.
Turn off analytics and personalized ads: at any time in Privacy and data.

To have other data deleted or to receive a copy, contact us through the support channel. See the Privacy Policy for details.